Why I Don’t Work In Customer Service Any More

I’ve just found this brilliant blog.  It is called Not Always Right, and it’s where people can submit really stupid or rude things customers have said or done to them.

I’ve just spent the past couple of hours reading some of the latest entries and hurting myself laughing.  Here are a few of  my favourite gems:

Customer: “What time does the film start?”

Me: “The film starts fifteen minutes after the time on your ticket. There are fifteen minutes of ads and trailers.”

Customer: “No, I said what time does the F-I-L-M start?!”

Me: “The film starts after fifteen minutes of trailers, so fifteen minutes after whatever it says on the ticket. Your ticket says 3:30 pm, so the film would start at 3:45, okay?”

Customer: “Don’t blind me with science!

~~

Me: “Hello, ma’am, is there anything I can help you find?”

Customer: “Yes. I need to find a book on rodents.”

Me: “Rodents?”

Customer: “Yes, I have some little creature running around my garage and I need to know what it is. I think it might be a vulva.”

Me: “Um…”

Customer: “You know, it’s small and looks like a mole or a hamster. A vulva.”

Me: “I think you mean a ‘vole’.”

Customer: “Oh right, that’s it. Do you have any books on voles?”

~~

Me: “Welcome to ****, what can I get for you today?”

Customer: “Yes, I’d like a medium coffee with twenty-seven and a half sugars.”

Me: “I’m sorry, was that…twenty-seven and a half?”

Customer: “Yes.”

Me: “You’re sure you don’t just want the twenty-eight?”

Customer: “Ewww, gross! That’d be too sweet.

This is exactly why I left working in the library branches.  I can’t be nice to fucktards like these.

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February 10, 2009. blogs, customer service, fucktards, laughs, morons.

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